• Program Administrator - Walbridge Innovation & Improvement Leadership (WIIL)

    Work Location
  • Overview

    Coordinates various functions of the WIIL Department that support seamless interactions of new initiatives and revisions to current programs.  Includes involvement with Walbridge’s Quality Management System and compliance with ISO 9001 Guidelines.  The Program Administrator is responsible for collection and organization of data for detailed analysis and Executive review.  

    We want you to join our team.

    Through industry-leading innovation our company has forged a legacy of quality and safety since our founding in 1916.

    “We build living monuments that transcend our time on earth” – John Rakolta Jr. CEO of Walbridge.

    What we offer:

    • Career planning, development & growth
    • Outstanding training programs

    Why Walbridge:

    • Large organization with award-winning projects, yet small enough for you to have an impact
    • Strong values which are the foundation of our growth for 100 years
    • International, regional and local recognition for stand-out projects, safety, sustainability, culture, wellness and diversity practices


    Assist the Corporate Quality Manager maintain Walbridge’s ISO 9001 Certification Quality Manual

    • Ensure accuracy and facilitate necessary revisions to Procedures and Controlled Documents.  
    • Maintain department records in the Company’s Information Database

    Assist with the Internal/External Audit Process

    • Prepare and participate in yearly External Audits for ISO Re-Certification.
    • Maintain Internal Auditors database and WIIL SharePoint Site


    Support ISO Certification for Devon Industrial Group, an entity of the Walbridge Enterprise (as needed)

    • Review Quality Manual revisions prior to publication
    • Participant at Quality Management Meetings, including External Surveillance Audits


    WCII Librarian/Lessons Learned

    • Manage [track, update and communicate] the Lesson Learned database
    • Review, edit, pursue approval and publish new Lessons Learned (monthly)

                  Manage WCII database-coach department WCII librarians as needed


    Walbridge Innovation Network

    • Engage with WIIL Team to develop programming that will promote a culture of innovation
    • Develop and manage an interactive SharePoint to support innovation programming
    • Coordinate WIN Lab events with external parties (e.g. customers)
    • Subject Matter Expert in WIN Lab technology-support user needs





    • High School Diploma or equivalent training and experience required; 4 year degree is advantageous.
    • 3 years of similar work experience [Administrative/Systems Support]
    • Requires strong verbal, written (communication skills) and organizational skills.
    • Requires the ability to work in a Team atmosphere
    • Requires proficiency in MS Office, Adobe Acrobat, SharePoint


    Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment. 


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